Returns & Exchanges
At Fix It Sticks, we want you to be completely satisfied with your purchase; if your new apparel doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Prepare the Package
Place the unworn items with original tags still attached into the original shipping container or a similar protective mailer.
- 4.Drop Off and Track
Hand your package to the designated carrier; you will receive a notification and your refund or exchange confirmation once our warehouse processes the return.